Front Office Employee vacation park (24 – 32 hours)

About the position

As a Front Office Employee at our park's reception at vacation park De Stelhoeve and Waterresort Oosterschelde, you are the first contact person for our guests. You work together in a front office team with several people. Nice, and you can assist each other during busy moments.

You are hospitable, and in addition to a warm welcome for our guests, you also take care of all additional reception tasks.

If there is a problem during a stay, then you will know how to solve it.

This is what you will do

Checking in, checking out, and informing our guests;

Making bookings and reservations for our park accommodations;

Informing guests (proactively) about the many possibilities around the park;

Answering and solving questions, complaints, and technical malfunctions;

Continuously monitor the quality of the cleaning work and the inventory in the accommodations based on our quality system;

Monday and Friday are our arrival and departure days for guests. Those are the busiest days here. Several guests come to the reception, where busy and quiet moments alternate.

In this position, it is important that you are self–assured and able to function, and that you are flexible and able to switch quickly during busy moments. In this position, you will have plenty of room to share your thoughts with us and to grow.

This is who you are

You have experience with reception work or have a relevant education; for example, Front Office Employee and/or 1 to 2 years of experience as a Reception Employee, Front Office Employee, or Receptionist

Good communication skills in Dutch and also some knowledge of German and English. This way you can speak to our domestic and foreign guests in a pleasant manner

You have no objection to working on Saturdays (part of the day), public holidays, or vacation periods.

This is what we offer

• Salary in scale 4, collective labor agreement for recreation: min. €2243.77 – max. €2586.59 gross per month based on 38 hours;
• Hours upon consultation;
• Travel allowance 0.23 cents per kilometer (starting at 5 kilometers one way);
• 25 vacation days (based on 38 hours) and 8% vacation allowance;
• Nice and collegial work atmosphere

The start date is mid–April, but can be determined upon consultation, so let us know when you are available!

Would you like an impression of the work environment? Then take a look at www.stelhoeve.nl or www.waterresortoosterschelde.nl

Are you excited yet? Then respond immediately or before Friday, April 1st, 2024. You can easily apply by sending your CV and motivation by email to info@stelhoeve.nl to the attention of Wouter Drijver. We will contact you as soon as possible!